Banner [https://s2-recruiting.cdn.greenhouse.io/job_board_renderer/job_board_configurations/banners/400/055/800/original/Office_-_WM_(1).png?1731607560]WillowTree Logo [https://s2-recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/400/339/400/original/WT_TDX_Logos_Horizontal_Black\_(2).png?1731607559]CYBERSECURITY PRODUCT MANAGER, FUEL IX Boston, MA; Charlottesville, VA; Columbus, OH; Durham, NC; Remote, USApplyWHO WE ARE Welcome to TELUS Digital [https://www.telusdigital.com/]— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS [https://www.telus.com/en/], one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital [https://www.telusdigital.com/] acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. An integral segment of our company is Fuel iX™ [https://www.fuelix.ai/], TELUS Digital's proprietary generative AI engine. Fuel iX™ empowers businesses to transition their generative AI initiatives from concept to operational reality quickly, securely, and responsibly. This powerful tool enhances TELUS Digital’s ability to create and implement solutions that not only elevate customer engagement but also address complex business challenges. LOCATION & FLEXIBILITY TheCybersecurity Product Managerrole will be an integral part of Fuel iX's hiring success. This role will have the option to be in aWork From Near (Hybrid)capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MAORin aWork From Anywhere (Remote) capacity. The remote position is open to candidates who are legally authorized to work in the United States and are physically located within the US. THE OPPORTUNITY As a Cybersecurity Product Manager on the Fuel iX team, you’ll partner with our Engineering and Delivery teams to lead our security-focused initiatives. The ideal candidate has a deep understanding of cybersecurity, experience with product lifecycle management, and a passion for creating solutions that safeguard data and systems. This opportunity involves leveraging the power of Generative AI to directly deliver business outcomes at scale. RESPONSIBILITIES - Build a product roadmap that considers technical lift, dependencies, time, and budget constraints for our security product offerings. - Translate complex cybersecurity requirements into actionable product specifications, ensuring the development of secure and compliant solutions. - Drive the product vision and roadmap to deliver best-in-class customer experiences. Own scope management and feature prioritization discussions - Lead technical discussions with engineers to define system architecture and data flows - Use analytics and metrics to drive informed decisions and enhance product strategies - Analyze data to identify patterns, trends, and opportunities for optimization - Manage and document technical dependencies and API requirements This role could require up to ~18% travel annually, primarily for client site visits, trade shows, and industry events. QUALIFICATIONS - 5+ years of experience in product management, preferably with Cybersecurity SaaS products. - Proven technical background either in engineering or working with complex technical products - Strong knowledge of cybersecurity principles, technologies, and frameworks (e.g., encryption, authentication, network security, etc.). - Familiarity with regulatory standards (e.g., GDPR, HIPAA, NIST, SOC2) and compliance requirements. - Experience working with software governance and agile methodologies. - Ability to analyze market trends, customer needs, and competitive landscape. - Proven ability to identify and solve complex problems, leading to measurable business outcomes. - Excellent written and verbal communication skills. - Ability to articulate complex technical concepts to non-technical stakeholders. - Demonstrated ability to lead cross-functional teams and manage multiple stakeholders. - Passionate about delivering exceptional customer experiences. - Ability to gather and integrate customer feedback into the product development process. BONUS POINTS - Proven experience in managing AI or machine learning-based products. - Strong understanding of AI technologies and their application in business solutions. - Experience with cloud-based infrastructure and services. - Experience using or building developer platforms. EQUAL OPPORTUNITY EMPLOYER At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: - Healthcare benefits - Medical, Vision, Dental - 401K matching - Employee Share Purchase Plan - Competitive PTO Policy - Employee Assistance Program (EAP) - Life & Disability Insurance - And more! Annual Performance Bonus This position is eligible for anannual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances. Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits. Annual Base Salary Range (Performance Bonus Eligible) $117,600 - $147,000 USD Create a Job Alert Interested in building your career at WillowTree? Get future opportunities sent straight to your email. Create alertAPPLY FOR THIS JOB - indicates a required field Autofill with GreenhouseFirst Name_Last Name_Email_Phone_Resume/CV\*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf Cover LetterAttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf LinkedIn URL (Please list N/A if you don't have one)_How did you hear about us?_Select...Where did you hear about us?_Select...Referring WillowTree or TELUS Digital teammate name if applicable.Are you legally authorized to work in the U.S.?_Select...Will you now, or in the future, require TELUS Digital Solutions to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case)_Select...Please acknowledge that you have seen the posted salary range for this role and confirm that this aligns with your expectations._Select...Please acknowledge that you can fulfill the potential need for up to 18% of travel annually for this position._Select...Check the box of the location you'll be working from for this position. _Reminder: the remote position is only open to candidates who are legally authorized to work in the United States and are physically located within the United States. \*Charlottesville, VAColumbus, OHDurham, NCBoston, MARemote, US (USA) VOLUNTARY DEMOGRAPHIC QUESTIONS WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve. To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following VOLUNTARY demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will not be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds. WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. 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