About the Role

We are hiring a Director of Product, Core UX to build and lead a team focused on unifying user experience across PandaDoc’s web and mobile applications. 

Surfaces is where PandaDoc meets its users every day. This team is responsible for creating elegant, fast, and reliable experiences across mobile, web, and recipient-facing touchpoints. As Director of Product for Surfaces, you will own the experience layer of our platform—how customers and their recipients interact with documents, collaborate, and navigate the product across web, mobile and chat/ai.

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In this role, you will:

You will lead a cross-functional product group that spans:

• Mobile: Our iOS and Android applications and mobile-first experiences.
• Recipient Experience: The PandaDoc document viewing, signing, and collaboration surface with 5M+ MAUs.
• Collaboration: In-document and cross-document collaboration features that drive adoption and retention.
• Design Framework Adoption: In partnership with our VPUX, you will ensure our UI kit, design system, and visual language are adopted consistently across teams.
• Critical Flows & UX: You will lead teams polishing our top user journeys (create, send, sign, pay) and improving information architecture across the platform.

This role is ideal for a product leader who thrives at the intersection of usability, design, and scale.

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About you:

• 8+ years of product management and design experience, with 3+ years in a leadership role.
• Strong background in user experience, design systems, and collaboration products; experience scaling recipient-facing surfaces (consumer-grade SaaS or marketplace a plus).
• Proven success shipping mobile apps at scale .
• Track record of improving critical flows and IA in a complex product.
• Well versed in agentic AI, technical and hands-on enough to build your own agents.
• Exceptional leadership skills: able to inspire, mentor, and drive alignment across multiple product areas.
• Analytical and data-driven, but equally comfortable advocating for usability and design polish. Comfortable saying “No” to features and initiatives that promote local maximums at the expense of the over-all product experience. 
• Passionate about making complex workflows simple, intuitive, and delightful.
• Based in Europe or US East Coast.

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Company Overview:

PandaDoc empowers more than 70,000 growing organisations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

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Company Culture:

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more. 

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Benefits:

Employees may be able to purchase company stock (or receive annual bonuses).

Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.