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I think I would like to use this system frequently.
This question measures the overall usability appeal and whether users would want to regularly use the system.
I found the system unnecessarily complex.
This question assesses whether the system seems overly complicated or difficult to understand.
I thought the system was easy to use.
This question evaluates how straightforward and user-friendly the system is to operate.
I think I would need the support of a technical person to be able to use this system.
This question measures how intuitive the system is; needing technical help suggests usability issues or unclear design.
I found the various functions in this system were well integrated.
This question checks if the system’s features work together seamlessly as a cohesive experience.
I thought there was too much inconsistency in this system.
This question examines whether the system is inconsistent, which could indicate a lack of uniform design standards.
I would imagine that most people would learn to use this system very quickly.
This question assesses the system’s learnability and how quickly new users can become proficient.
I found the system very cumbersome to use.
This question addresses if the system feels cumbersome or awkward, indicating potential usability issues impacting efficiency.
I felt very confident using the system.
This question measures user confidence with the system, reflecting ease of use and clarity in design.
I needed to learn a lot of things before I could get going with this system.
This question gauges whether significant learning is required upfront, indicating poor initial usability if true.
Your System Usability Score
Your System Usability Score (SUS) is a quick, standardized way to measure product usability. Scores above 68 are considered strong. Product managers can use the results to identify friction points and prioritize UI/UX improvements.
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