We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:
Own the AI-first transformation of an entire industry.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.
Real traction, real scale.
Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.
A company where builders thrive.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
Global team, local energy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
Equity and upside, not just a paycheck.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
POSITION SUMMARY
At UpKeep, we believe AI can redefine how work gets done in the field—by anticipating problems, automating tasks, and delivering real-time insights that keep teams moving. As a Product Manager, you'll shape intelligent tools that help frontline workers stay one step ahead—without extra steps.
You’ll be responsible for the strategy, roadmap, and execution of platform-wide experiences that embed AI directly into the workflow. You’ll collaborate closely with engineering, design, and stakeholders to deliver high-impact solutions that connect our broader product vision to user needs in the real world.
This isn’t just about building features. It’s about creating intelligent, in-the-flow experiences that feel invisible, powerful, and essential.
Why does this role matter? Field technicians are often underserved by traditional software. You’ll help bring them intuitive, AI-powered tools that actually reduce their mental load—tools that feel one step ahead and work when they do.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Contribute to the product roadmap across platforms, aligned with our AI-first vision and product strategy
Prioritize features and bugs in collaboration with engineering and design, balancing user impact and feasibility
Lead smaller feature efforts end-to-end: define requirements, manage timelines, and drive execution
Partner with AI/ML teams to integrate intelligent features into core workflows
Work closely with users, research, and customer success to surface needs and validate solutions
Support sprint planning, project timelines, and release coordination
Ensure experience consistency across platforms (web, mobile, integrations)
EXPERIENCE
4+ years of experience in SaaS and/or mobile product management
Experience working with software development teams using Agile methodologies
Experience contributing to both web and mobile product initiatives
Bonus: experience with AI/ML features or products
Bonus: experience in field service, maintenance, or operations tools
COMPENSATION
This role will receive a competitive base salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The base pay for this role is $110,000 - $120,000 USD per year.
KNOWLEDGE
Ability to analyze raw data to extract insights and support product decisions
Can make thoughtful tradeoffs with limited information
Strong communication skills and ability to present ideas clearly
Detail-oriented while keeping the broader user experience in mind
Self-motivated and eager to grow in a fast-paced environment
Strong written and verbal communication
DESIRED BEHAVIORS
Receptive to change – is flexible and embraces improvements to processes
Initiates action – takes responsibility, meets commitments, and works toward results
Manages the workload – prioritizes tasks effectively and solves problems proactively
Technically proficient – understands and applies relevant technical knowledge to the role
Takes responsibility for own l